Restore 5.0, 5.10, and 6.0 MER files on 64-bit OS

If you have had to recover a PanelView™ Plus MER file that was compiled on a 32-bit operating system, you found that it could not be restored on a 64-bit operating system. This was because the older WATCOM Tag database is not supported on a 64-bit operating system.  A recent Patch for FactoryTalk View Machine Edition allows for MER files developed in version 5.0, 5.10 and 6.0 to be restored on a 64-bit operating system.

The following is from Rockwell Automation Knowledge Base AID 1059820:


MER files created with version 10.0 or later of FactoryTalk® View Machine Edition are unable to be restored in FactoryTalkView Machine Edition 9.0 and earlier.  Also, unable to restore 5.0, 5.10, and 6.0 MER files on a 64-bit Operating System.


The patch below allows versions 9.0 and earlier to be able to restore an MER file created in 10.0.  It also allows 5.0, 5.10, and 6.0 MER files created on a 32-bit OS to be restored on a 64-bit OS.


Before installing this patch, the patch rollup dated 02 Oct 17 or later should be applied. See 900530 – Patch Roll-up for CPR9 SRx

This patch is required on all machines that have FactoryTalk View installed.

Note: To correctly install this patch, the user login must have full administrative privileges.

Download the patch files here:

Auto Install

Note: the setup will determine which components are installed on the target machine and will only install those patch files applicable to each machine.

  1. Shutdown any applications on the target machine.
  2. Download and unzip the attached file to any location on the target machine.
  3. In Windows Explorer, navigate to the Setup_RAid1059820 folder.  Double-click Setup.exe to start the auto install.
  4. Reboot the computer.


Looking for more information?
Contact your local automation specialist or account manager at The Reynolds Company to discuss your automation applications. Find your specialist.