Customer Support Services during COVID-19

In this episode of TRC Talks, Brad Freeman, the Industrial Services Specialist for North Texas, and Ricky Boone, an account manager in East Texas, discuss the services Rockwell Automation is offering in response to the travel restrictions and industry changes caused by COVID-19.


  • The open letter from Rockwell CEO to customers, containing information on the services discussed, can be found here.
  • The Reynolds Company’s podcasts, webinars, and other digital resources can be found here.
  • To access the free e-learning discussed in this episode, create a new account here.
  • A complete list of The Reynolds Company’s automation specialist team can be found here.


  • Episode Producer and Host… Brad Freeman
  • Guest Panelist… Ricky Boone
  • Post Production… Brad Freeman

The TRC Talks podcast features conversations with the specialists from The Reynolds Company, a Rockwell Automation authorized distributor. Each episode brings on a new topic and guest to explore the evolving landscape of industrial automation, controls and power distribution. Listen and subscribe to our new podcast on Apple Podcast, Spotify, Google Play Music, Stitcher and Pocket Cast.

Looking for more information?
Contact your local automation specialist or account manager at The Reynolds Company to discuss your automation applications. Find your specialist.